Mandarin Oriental retains top position for fourth consecutive year.
Aman drops seven places due to a significant and unaddressed client data breach.
Capella joins ranking as highest new entry October 27, 2026.
The touchpoints assess overall brand performance rather than that of individual properties. A brand’s ability to uphold its ethos, values, and commitments, as well as the quality of its management and staff. Investment levels and how effectively they are used, particularly in new properties and the refurbishment of existing ones, are also key factors.
Here are this year’s results, reflected as percentages, along with LTI’s last year’s rankings in brackets:
1. Mandarin Oriental 81.1% (1)
2. Oetker 80.6% (4)
3. Bulgari 80.2% (3)
4. Four Seasons 78.7% (6)
5. Rosewood 78.0% (5)
6. Dorchester Collection 76.9% (12)
7. Belmond 76.6% (11)
8. Capella 76.1% (New Entry)
9. Aman 75.5% (2)
10. Airelles 75.2% (New Entry)
11. Auberge Collection 73.2% (8)
12. Rocco Forte 72.9% (9)
13. Six Senses 71.8% (7)
14. Raffles 70.0% (15)
15. One&Only 69.3% (10)
16. Peninsula 68.6% (13)
17. COMO 68.3% (New Entry)
18. Jumeirah 68.2% (New Entry)
19. Ritz-Carlton 68.0% (New Entry)
20. Banyan Tree 67.4% (14)
Source & Convey: LTI – Luxury Travel Intelligence
